Grizzly's prides itself on top quality, "be there when we say we will," friendly, professional service in every area of our company from your first encounter to the conclusion of each transaction.
Timely, courteous, reliable delivery is one of the most important of our services. About 80% of our sales require delivery to a home or business. Deliveries are often coordinated with landscapers and/or homeowners installing or refreshing the landscape. Timeliness is of the utmost importance.
Coordination with our customers' needs requires regular communication. Our staff calls the day before a scheduled delivery to remind the customer that we are coming, what and how much we're planning to deliver, and an approximate time of delivery. On delivery day we call when the driver is loading up so we can give a more precise estimate of the delivery time.